Monday, June 21, 2010

Cramer Toyota of Venice Hires Fifth ASE Master Technician

Cramer Toyota of Venice recently hired their fifth ASE Master Technician. By doing this Cramer Toyota of Venice becomes one of only a few Toyota Dealerships in Florida to have such a high concentration of ASE Master Technicians as a percent of their total technicians. Having this number of ASE Master Technicians at Cramer Toyota of Venice allows a huge amount of cross training as well as provides for better diagnosis of difficult repairs. To become an ASE Master Technician you must pass eight rigorous tests on every aspect of vehicle repair. Since the tests are administered nationally, achieving this distinction allows a technician to take their skill set anywhere in the country. According to Josh Jorge, Service Manager at Cramer Toyota of Venice, “Having such a high percentage of ASE Master Technicians at Cramer Toyota of Venice helps us better serve our customers. In addition, because of the huge amount of cross training, we are seeing entry level technicians grow their knowledge base much faster.” Cramer Toyota of Venice feels that they have a competitive advantage by having five ASE Master Technicians and hopes that in the future they can increase this number. Josh Jorge finishes by explaining, “It’s not as much the competitive advantage it provides, but the knowledge base. Modern cars are very complex, and when they break, it helps to have high caliber technicians.”

1 comment:

  1. Good work team - Richard Bond, General Manager Cramer Toyota of Venice

    ReplyDelete

Note: Only a member of this blog may post a comment.