John Wood moves to the service shop

Cramer Toyota of Venice announces that it has promoted John Wood to the shop. John Wood originally from Colorado, moved to the Venice-Sarasota area a few years back. He had many years of experience as a Toyota Master Technician, but had recently switched to being a Service Advisor. John states, “The main job difference between being a Technician and a Service Advisor is one person directly fixes the vehicle and the other deals with the customer. In simple terms, one deals with the car and the other the customer.” John was a very successful Service Advisor at Cramer Toyota of Venice, many months he was their top performer. He seemed to have a special knack of speaking with the customer and finding out what was wrong with their vehicles so the technician could recreate the issue and fix the problem. After many years as a Service Advisor at Cramer Toyota of Venice, John asked Josh Jorge the Service Manager at Cramer Toyota of Venice if he could go back to the shop. According to Josh, “It was a simple decision for us, John showed a great depth of knowledge about the Toyota product over the last few years and we know he will contribute greatly in the shop as a Technician.” Cramer Toyota of Venice is proud to have John’s knowledge of Toyotas in the repair shop and wants the consumer to know we now have the strongest depth of Technician knowledge in regards to Toyota in the Venice area.