Cramer Toyota of Venice have once again earned Toyota’s highest honor. For the 20th year in a row Cramer Toyota of Venice has earned Toyota’s President’s Award. Cramer Toyota’s team rose to the challenges put forth last year and demonstrated operational excellence in all departments to meet the high standards set forth by Toyota. According to General Manager Richard Bond, “Only those dealerships that achieve excellence in all facets of their operations garner this coveted accolade."
Cramer Toyota of Venice is the only Toyota dealership in Florida to have won this award 20 years in a row and one of only 12 Toyota dealerships in the United States to have won the award 20 years in a row. Bond states, “We look for guidance from Toyota to set the standards of what they want their model dealership to look like. Cramer Toyota of Venice has achieved this model of excellence for 20 years in a row. Every employee at Cramer Toyota of Venice knows how important it is to win this and it shows in the great service we offer our customers.” In order to win this award, every department in the dealership must exceed goals in customer satisfaction and training. In addition, Cramer Toyota of Venice has to show sales market dominance in their area of responsibility.
Tuesday, April 5, 2011
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